Refund and/or Exchanges

 

All sales invoices issued for any device, equipment, and/or accessories shall be regarded as final. Due to the value, configuration requirements, and technical complexities associated with devices, equipment, and accessories supplied by HealthySleep (Pty) Ltd., we are unable to offer refunds or accept returns after the sales process has been completed.

 

Defective Products

 

If any device, equipment, or accessory delivered to a patient is defective in nature, the defect must be reported to HealthySleep (Pty) Ltd. immediately upon discovery. Any defective device, equipment, or accessory must be returned to HealthySleep (Pty) Ltd. within ten (10) business days from the date of delivery to the patient for assessment and further action.